Question 1

How does my insurance work with a personalized practice?

Accepted Answer

Most health insurance plans are compatible with your membership  in a personalized practice. Your membership fee is for a wellness plan  and those procedures not covered by insurance. Some of the value-added  benefits include:

Same day or next day appointments that not only start on time but  provide enough time for your health care provider to address all your  health needs.
An annual comprehensive physical designed to detect the most common health issues.
A physician guided wellness plan followed by your healthcare provider.
Expedited specialist appointments and close contact between your provider and the specialist.
24/7 access to your healthcare provider through cell phone or digital pager.
A family plan the includes your dependent adults from ages 18-26 for no charge, with membership of one parent.

Question 2

Is the program limited to a certain number of patients?

Accepted Answer

Yes. Your physician will be limiting the size of the practice to a few  hundred members per provider. Physicians in standard practices see  approximately 20-30 patients per day, but a personalized care physician  sees only 8-10 patients per day. This is important so that the provider  can set aside time to accommodate urgent/last minute appointments and  spend more time with each patient per visit.

Question 3

Will my provider still accept insurance? Medicare?

Accepted Answer

Yes. Although your membership is not an insurance plan, it is, however,  compatible with most insurance plans. Your provider will also continue  to accept Medicare. Your membership will cover the procedures that are  not covered by Medicare, in addition to the value-added services.

Question 4

Do I still have to pay my co-pay or any other incurred charges outside of insurance?

Accepted Answer

Yes. Your membership is not an insurance plan, but a  “value-added-service” fee and so you must still pay your co-pay for  normal “sick” visits that are covered by your insurance.

Question 5

What happens if I am hospitalized?

Accepted Answer

Your physician will work together with the hospital staff and  sub-specialists to oversee your health and condition during your  hospitalization.

Question 6

What happens if the practice reaches the maximum number of members?

Accepted Answer

Once the practice reaches a maximum number of members, the provider will  establish a “waiting list” for those who wish to join when an opening  becomes available.

Question 7

What if something happens to my physician or I have to move to another location. Is there a refund?

Accepted Answer

In the event a member moves out of the region prior to the annual term,  member will receive a pro-rated refund of the membership fee. If the  primary provider is unable to work, a team member will provide ongoing  care until the primary provider returns.

Question 8

What if I have relatives or friends who are visiting from out of town who may need medical attention. Will they have access to my provider?

Accepted Answer

Yes, as a courtesy to the members, the practice will accept appointments for your out of town visitors.

Question 9

What if something happens to my physician or I have to move to another location. Is there a refund?

Accepted Answer

In the event a member moves out of the region prior to the annual term,   member will receive a pro-rated refund of the membership fee. If the   primary provider is unable to work, a team member will provide ongoing   care until the primary provider returns.

We have many clients that remain with our practice that move from the  area. This is accomplished with video and/or phone visits along with  remote care coordination. Please ask if you have any specific  questions!

ABOUT AIM

AIM For a Better You

Vision

Frequently asked questions

How does my insurance work with a personalized practice?

Is the program limited to a certain number of patients?

Will my provider still accept insurance? Medicare?

Do I still have to pay my co-pay or any other incurred charges outside of insurance?

What happens if I am hospitalized?

What happens if the practice reaches the maximum number of members?

What if something happens to my physician or I have to move to another location. Is there a refund?

What if I have relatives or friends who are visiting from out of town who may need medical attention. Will they have access to my provider?

What if something happens to my physician or I have to move to another location. Is there a refund?